This article describes just how to set up the HelpDesk ticket system making use of the Softaculous installer in cPanel.
You can have HelpDesk up and running on your internet site in minutes by utilizing the Softaculous application installer in cPanel.
To mount HelpDesk using Softaculous, comply with these steps:
- Visit to cPanel.
If you do not know exactly how to log in to your cPanel account, please see this article.
- In the SOFTACULOUS APPLICATION INSTALLER section of the cPanel home screen, click any one of the choices under Categories. The Softaculous installer web page appears.
It does not matter which choice you click under Groups. Every one of them begin the Softaculous installer.
- In the Browse message box, kind helpdeskz and then press Get in.
Additionally, you can make use of the navigating pane on the left side. To do this, click Client Assistance, and then click HelpDesk.
- Click Install. The setup web page appears.
- In the Select Method checklist box, pick the procedure.
If you have an SSL certification mounted on your website, pick https:// or https://www. If you do not have an SSL certificate mounted on your website, pick http:// or http://www.
- In the Pick Domain checklist box, pick the domain for setup, or accept the default worth.
- In the In Directory message box, type the directory site where you want to set up the application, or accept the default value.
If you want your domain name to go directly to the application, see to it the In Directory text box is blank.
- In the Admin Username text box, type the administrator username.
- In the Admin Password text box, type the manager password.
Make sure that you pick a strong password! The Softaculous installer gives a ranking for your password'’ s strength, and also turns green when the password is solid. Additionally, you can click the icon next to the Admin Password message box, as well as Softaculous produces a solid, random password for you.
- Click the icon to broaden Advanced Options.
- In the Data source Call text box, type the name of the data source to develop for the application, or accept the default value.
- In the Table Prefix text box, kind the database table prefix, or approve the default value.
- If you do not intend to receive e-mail alerts when application updates are offered, select the Disable Update Notifications Emails check box.
A2 Holding highly advises that you obtain e-mail notices when application updates are offered. Keeping your site upgraded aids protect against unauthorized access attempts and information loss.
- To immediately update the application when updates are available, choose the Automobile Upgrade check box.
- In the Back-up Place checklist box, you can pick a location to keep application back-ups.
- In the Automated back-ups checklist box, you can pick whether Softaculous makes regular backups of your application.
- In the Backup Rotation checklist box, you can select exactly how commonly Softaculous overwrites the earliest backup data with a brand-new backup documents.
- To obtain website configuration info after the setup is full, type an e-mail address in the Email installment details to message box.
- Review the installation alternatives and settings, and after that click Install. When installment is complete, Softaculous provides information concerning the application'’ s configuration.
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